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Pumpkin Spice and Everything Nice

  It’s officially October and we all know what that means… pumpkin suddenly becomes life.  If you haven’t started serving pumpkin flavored things your customers will soon be requesting it. It’s the season of fall and everyone’s favorite time to enjoy that distinctive taste of pumpkin in multiple forms whether it’s in coffee, muffins, pies […]

School is Back in Session!

When a new school year begins, things change for everyone involved. Whether it’s the high school kids that can drive now, or the college kid that is living away from home, or the parents getting up early to take their kids to school. Most of the time people are waking up earlier and out of […]

Cafe Macchiato

Adam, our manager at our 42nd street shop makes a first class Cafe Macchiato!

Roasting Day

Here’s a behind the scenes look at our roasting operations.

What’s the Tea? – Part One

[fullwidth_text alt_background=”none” width=”1/1″ el_position=”first last”] When we ask, “What’s the tea?” we’re not looking for gossip — we want to talk about actual tea! What are the basic styles of tea? Does shelf life change between tea varieties? What is the best strategy for selling shelved tea in a café? Grab some honey, because we’ve […]

Host with the Most

[fullwidth_text alt_background=”none” width=”2/3″ el_position=”first”] Hosting events in your café can increase foot traffic, boost sales and generate free word-of-mouth advertising. Partnering with organizations or charities to host events in your café also develops relationships that will benefit your café and your partners. … But what about nonpaying individuals? People who come to your events just […]

A Few Tips on Tips

[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”] What is the appropriate way to tip a barista? Similar questions are constantly asked in the service industry for like positions. Though tipping at a café can feel a bit awkward, it’s a custom that is becoming increasingly ingrained in American culture. Some customers tip for exemplary service, others […]

Word to the Wi-Fi Wise

[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”] We currently live in a world that prioritizes staying connected digitally over nearly everything else. After all, if you didn’t Instagram your drink design, did you even have a latte? So, does that make it necessary to offer Wi-Fi in your café? We would argue yes. Whether you choose […]