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What’s the Tea? – Part One

[fullwidth_text alt_background=”none” width=”1/1″ el_position=”first last”] When we ask, “What’s the tea?” we’re not looking for gossip — we want to talk about actual tea! What are the basic styles of tea? Does shelf life change between tea varieties? What is the best strategy for selling shelved tea in a café? Grab some honey, because we’ve […]

Host with the Most

[fullwidth_text alt_background=”none” width=”2/3″ el_position=”first”] Hosting events in your café can increase foot traffic, boost sales and generate free word-of-mouth advertising. Partnering with organizations or charities to host events in your café also develops relationships that will benefit your café and your partners. … But what about nonpaying individuals? People who come to your events just […]

A Few Tips on Tips

[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”] What is the appropriate way to tip a barista? Similar questions are constantly asked in the service industry for like positions. Though tipping at a café can feel a bit awkward, it’s a custom that is becoming increasingly ingrained in American culture. Some customers tip for exemplary service, others […]

Word to the Wi-Fi Wise

[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”] We currently live in a world that prioritizes staying connected digitally over nearly everything else. After all, if you didn’t Instagram your drink design, did you even have a latte? So, does that make it necessary to offer Wi-Fi in your café? We would argue yes. Whether you choose […]

Just how important is the packaging for your beans?

[spb_single_image image=”16969″ image_size=”full” frame=”noframe” lightbox=”no” link_target=”_self” fullwidth=”no” width=”1/2″ el_position=”first”][/spb_single_image] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/2″ el_position=”last”] Many cafe owners know that there is a certain loyalty exhibited when a customer purchases beans from your cafe to make at home. It’s a proud moment when a customer enjoys quality coffee to the extent that they are compelled to […]