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Satisfaction Pays

Employers must consider the benefits of salaried versus hourly employment options in everything from hiring to budgeting to scheduling. Each has its own set of challenges to overcome, but we are going to focus on the advantages in each camp.     Hourly Baristas   Hourly employees at any organization typically have less experience and/or […]

Keep it clean!

Keep it Clean Cleaning is something most people would add to the con side of a pros and cons list. However, we’ve found that making incremental changes to your café cleaning routine will make a monumental difference in service during shifts and in the after-hours wind-down.         Set the Standard Organization of […]

Move that Merch! (Marketing Cafe Merchandise)

Successfully marketing merchandise is a strategic process. The good news is we found a tried-and-true four-ingredient recipe “The Marketing Mix,” which frames a merchandising structure that won’t overwhelm customers at checkout. The best part is it’s customizable, so anyone can replicate the structure while keeping it on brand.       It may seem aggressive […]